In his role as a senior facilitator, Jeffrey is responsible for drawing on his leadership experience, business knowledge and Disney Institute insights to understand client objectives and better align learning solutions. He facilitates delivery of business programs individually and as a team. Prior to joining Disney Institute, he worked as a project manager for the Disney College Program, Disney International Programs and the CareerStart housing operations. Jeffrey managed the execution of 60 events, including developing and administering the annual budget. He also worked as a cast support manager at Disney’s Hilton Head Island Resort where he was responsible for all aspects of recruiting, hiring and initial training. Additionally at Disney, Jeffrey was part of the opening team of DisneyQuest, an indoor interactive theme park. As a guest service manager, he focused on creating and continuously improving the guest experience. Jeffrey has a master’s degree in human resources development from Webster University and a bachelor’s degree in communication studies from DePaul University. He also has an associate of applied science degree from the International Academy of Merchandising and Design.
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